Refund policy

BUCK-YES! 30-Day Guarantee 

If you do not feel like saying, “BUCK YES! This is crunch-tastic!!!” after trying our products, just email us at orders@lilbucks.com and we'll make it right with a replacement or a refund within 30 days of your order. 

We offer refunds and/or replacements on a case by case basis. Please provide as much information as you can when reaching out to orders@lilbucks.com and we will get to the bottom of it. 

Unfortunately, we cannot offer refunds on gift card purchases. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Information that helps us resolve any issues quickly: description of the product, lot number (printed in black ink on the bag) and, if necessary, photos of the issue. 

Exchanges & Returns
We cannot do exchanges/returns on food items since they are perishable, but for apparel we can do exchanges in a 30-day window for new sizing. Just contact us orders@lilbucks.com so we can arrange that for you. 

Subscription Policy

We offer a subscription service, where you can sign up to receive recurring deliveries of Products, if applicable The Subscription Service continues until cancelled in accordance with our Cancellation Policy.  During the renewal window of your choosing (30 or 60 days) you will receive a package from Lil Bucks with the Products you have chosen.  You can find specific details regarding your subscription by visiting the Web Properties and accessing your User Account details.  When you register for the Subscription Service (and each time you change your plan) you expressly authorize and agree that we and/or our third party payment processor is authorized to automatically charge your payment method on a recurring basis in an amount equal to the then-effective rate for your plan, together with any applicable taxes and shipping fees, for as long as you continue to use the Subscription Service, unless you cancel your Subscription Service in accordance with these Terms.  You acknowledge and agree that we will not obtain any additional authorization from you for such automatic, recurring payments.  Every time that you use the Subscription Service, you re-affirm that we are authorized to charge your payment method as provided herein, and to have all applicable fees and charges applied to same, including any applicable taxes and shipping fees.